Scheduling, exams, Rx, billing, and patient records in one clean system built specifically for optometry — so you can finally leave FileMaker workarounds behind.
No credit card required · Live in your practice within a week
Most practice software makes you stitch together a scheduler, an EHR, and a billing tool. Acuity is one system, so a patient's chart, Rx, and balance are never more than a click apart.
Drag-and-drop booking across every provider and chair, with per-day availability templates so a Saturday column just works differently than a Tuesday one.
Glasses and contact lens Rx forms with real OD/OS fields, reusable chart-note shortcuts, and a signature-and-lock flow that satisfies your compliance requirements.
Feeslips, ICD/CPT coding, insurance and discounts, and payment history live right on the patient record — no separate ledger to reconcile at month end.
Every column reflects a real, current availability template — not a static grid someone forgot to update. Change a provider's Tuesday hours once, and every future Tuesday follows.
Sphere, cylinder, axis, add, base curve — every field an optometrist expects, per eye, with lens manufacturer defaults and a real signature-and-lock workflow.
Acuity holds real clinical and billing records, so data privacy isn't a checkbox — it's built into the structure of the system itself. A few of the specifics:
Every practice gets its own separate database — not a shared one with a "which practice" column. Another practice's data isn't just access-controlled away from you, it's in an entirely different database.
Connections to the database are encrypted and cryptographically verified, and credentials are never written into plain configuration — they live in a dedicated secrets manager, handed to the app only at startup.
Every save, edit, and delete against your data is recorded — who, when, and what — powering a History button on every record and a full audit log for admins.
Staff only see what their role allows, individually adjustable per person. Sessions expire in 12 hours and disappear entirely when the browser closes — a deliberately short leash for a system holding health information.
Deleting a record never erases it outright — it's recoverable, guarding against an accidental or malicious deletion. Signed clinical records snapshot the signature at that moment, so they can't be retroactively altered.
Production runs with an automatically-failing-over standby database and 14 days of recoverable backups, plus automated alerts that surface a problem before it surfaces as a complaint.
This is the short version — see the full security & privacy breakdown for the complete, honest detail (including what "HIPAA compliant" actually means for a vendor like us).
No setup fees, no per-patient charges. Every plan includes your full data migration and setup.
We'll migrate your existing patients, appointments, and records — FileMaker or otherwise — so day one already looks like your practice.